Customer Feedback

You can see 330 plus other customers feedback over eight years;

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Water proofing cellar. (basement conversion)
Scores: 10 10 10 10 10
“Superb service in every respect from quote stage on. Giles and his team provided first-class workmanship coupled with outstanding customer care. They took the utmost care to ensure the job was completed to the highest standard, while ensuring we understood all the decisions to be made during the work and ensuring our day-to-day lives were as unaffected as possible by the work going on.”
Customer in Horsham, 19 October 2014
Basement conversion
Scores: 10 10 10 10 10
Subterranean room below garage previously used as storage was converted to office. This involved ripping out all old electrics and rewiring, fitting with a waterproof membrane and plasterboard and making good, installing new sockets and lights. Work was completed to a high standard well ahead of schedule, no mess was left, minimal disruption and very friendly service. Faultless.
Customer in Brighton, 1st Aug 2014
Basement conversion
Scores: 9 10 10 10 9.8
Giles and his team converted our typical Victorian basement into a fabulous space we will now kit out as a home cinema. Giles has excellent customer support skills and goes out of his way to talk you through every step of the project. The work undertaken met all our expectations. Great job!
Customer in Reigate, 19 May 2014
Basement conversion.
Scores: 10 10 10 10 10
Full basement conversion with plastic membrane for the tanking solution. Included new electrics, insulated walls and plastered. Dug out the old coal hole for a window to be fitted. Team worked really hard and efficiently. Started the work on the said date and completed a few weeks later on time. Great job, we are really pleased with the result.
Customer in Reigate, 14 April 2014
Basement Digout and conversion.
Scores: 10 10 10 10 10
Giles did an amazing job at converting our basement into a utility room. He was always keeping us up to date of the progress and even helped us finding good traders to address the nasty surprises that one would inevitably encounter when dealing with a 150 year old house. The work was finish on time and budget and the place left spotlessly clean. I can't recommend this company enough. Many thanks for the great job!
Customer in Brighton, 8th August 2013
Below ground vault conversion.
Scores: 10 10 10 10 10
This is the 2nd time I've hired Giles. He (and his team) are always diligent, professional and work to a really high quality. They have transformed our vault and we are over the moon!
Repeat Customer in Hove, 19 July 2013
Water proofing new basement.
Scores: 10 10 10 10 10
Excellent advice again on a complex project.
Customer in Brighton, 14 April 2013
Basement conversion.
Scores: 10 10 10 10 10
We originally received a quote from Giles a couple of years ago, to convert our basement, but because we had to wait for him to start the job (and I was impatient!) we went with another company. Unfortunately this company not only did a bad job, but also failed to complete the work, before 'going bust'. When we realised the work had not been done correctly, we went straight back to Giles who was understanding of our predicament and appreciated how reluctant we were to do the job again. He supplied a reasonable quote and a schedule of the job's timings and stuck to both (even trying to save money where he could along the way). His team were professional, courteous and respectful and made every effort to clean up along the way. He also was able to recommend plumbers and carpenters to complete the work he was not able to. I have no hesitation in recommending Giles and his team, and only wish we'd used him the first time around. They have renewed my faith and are well worth the wait!
Customer in Hassocks, 4 March 2013
Basement water proofing.
Scores: 10 10 10 10 10
Giles and his team were fantastic. They were punctual, polite and cleaned up beautifully. They were extremely efficient but friendly, approachable and I trusted them completely. The quote was bang on target and the quality of the work is excellent. I couldn't recommend this firm highly enough.
Customer in Hove, 4 February 2013
Waterproof membrane in below ground bathroom.
Scores: 10 10 10 10 10
This was a difficult room to work with, so was very pleased with the finished result. This is the second time we have used the company for damp proofing. They did a fantastic job both times and we would certainly use them again. Highly recommended!
Customer in Brighton, 24 January 2013
Damp proofing of basement flat.
Scores: 10 10 10 10 10
I would have no hesitation in recommending Giles. We had 4 estimates in total and Giles was by far the best in terms of price, value for money and customer service. He was always available for any questions we had prior to booking him in and very informative. The work was done on time and to a brilliant standard. Where additional work and materials were required, this was done free of charge and Giles has since been happy to answer any questions we had. We may look to have the remaining parts of the flat damp proofed in a few years time and will be contacting Giles again to carry out this work. Excellent service.
Customer in Brighton, 21 January 2013
Water proofing of underground vault and installation of ventilation system.
Scores: 10 10 10 10 10
Great to deal with, on time, on budget and great value.
Customer in Brighton, 9 November 2012
Basement conversion.
Scores: 10 10 10 10 10
Excellent job all-round. Trustworthy team who had sole access to my house during the day and briefed me on progress in a call every evening. Job ran to schedule. Quality workmanship in every respect, waterproofing, plastering, and electrics. Very good value too. Follow-up support has also been excellent. Would definitely recommend.
Customer in Reigate, 19 December 2012
Conversion of basement to habitable space.
Scores: 9 10 10 9 9.5
In general a great job well done. Giles and his guys are very easy to have in the house and did a fantastic job. We are thrilled with the outcome.
Customer in Lewes, 1 November 2012
Water proofing of an old coal bunker/vault.
Scores: 10 10 10 10 10
If you want the best vacuum cleaner you buy a Dyson, if you want the best 4x4 you by a Range Rover and if you want the best laptop you buy an Apple. If you have damp issues and want the best then you use Waterproof Systems it’s as simple as that and does exactly what it says on the tin!
Customer in Hove, 13 July 2012
Water proof membrane system, installed in basement.
Scores: 10 10 10 10 10
A professional, well finished job and even delivered ahead of schedule. Everyone was polite, respectful and accurate and available at all times to discuss and address any queries.
Customer in Brighton, 6 June 2012
Structural waterproofing of basement and damproofing of dining room and sitting room
Scores: 10 10 10 10 10
The work has been done to an absolutely excellent standard. What could have been a massive headache was made almost simple with the help and dedication that Giles and his team put into the work. No alteration was too much trouble and we were kept informed at every stage. Giles was also able to liaise with other contractors about special requirements for fixings etc. Due to the membrane in the waterproofing system which greatly reduced the stress of dealing with many traders at once. His plasterer is a magician! He was also able to recommend traders familiar with the specific problems associated with damp and waterproofing that he uses as well as a very good guarantee on all of his work. Many many thanks to everyone.
Customer in Lewes, 23 March 2012
Water proofing system installed.
Scores: 10 10 10 10 10
I would recommend this company.
Customer in Brighton, 22 December 2011
Basement waterproofing
Scores: 10 9 9 9 9.3
Excellent work, very tidy and polite, worked very hard all day, excellent finish.
Customer in Southsea, 12 November 2011
Water proofing.
Scores: 10 9 10 10 9.8
Very quick, efficient, provide useful information and always tidy.
Customer in Hove, 24 August 2011
Basement water proofing with cavity membranes.
Scores: 10 10 10 10 10
Excellent, clean and tidy service. Well informed and helpful.
Customer in Brighton, 24 February 2011
Water proofing with cavity membranes.
Scores: 10 10 10 10 10
Very neat and efficient, and came in below estimate, recommended.
Customer in Brighton, 29 October 2010
Structural water proofing
Scores: 10 10 10 10 10
Possibly the best work and workmanship I have had done in my home, ten out of ten.
Customer in Hove, 28 October 2010